Terms & Conditions

By accessing or using the website of Towards A Better You (towardsabetteryou.in), scheduling a counselling consultation, registering for workshops, retreats, or engaging with our content, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions.

If you are agreeing on behalf of a minor (child or adolescent) as a parent or legal guardian, you confirm that you have the requisite legal authority to consent to counselling and assessment services on their behalf.

Towards A Better You provides professional psychological counselling, psychotherapeutic guidance, positive psychology facilitation, mindfulness training, child/teen support, and corporate wellness programmes.

Sessions are scheduled in advance by mutual agreement through our official website form, phone (+91 92841 71013), or verified communication channels.

• Session Duration: Individual counselling sessions are typically 50 to 60 minutes in length unless otherwise specified.
• Punctuality: Clients are encouraged to arrive or log in on time. Late arrivals may result in reduced session duration without fee adjustment to maintain subsequent client schedules.
• Modality: In-person sessions take place at our Panaji, Goa centre. Online sessions take place via secure video platforms.

All communications and therapy records are kept strictly confidential in accordance with professional mental health ethical standards and our Privacy Policy.

Confidentiality may only be breached under strict legal and ethical exceptions:

• Where there is a clear, immediate risk of serious physical harm to the client or another person.
• Where disclosure is mandated by law, court subpoena, or statutory child/elder safeguarding obligations.
• Anonymised professional clinical supervision required to maintain clinical quality standards.

Therapeutic progress is an active, collaborative commitment. As a client, you agree to:

• Provide accurate and truthful personal and contact information.
• Attend sessions free from the influence of non-prescribed alcohol or illicit substances.
• Ensure a secure, quiet, and private environment during online video counselling sessions.
• Treat practitioners, staff, and fellow retreat/workshop participants with respect and non-violence.

Session fees, workshop costs, and retreat charges are communicated prior to booking confirmation.

Payments may be made via official bank transfer, UPI, or approved payment gateways. Full or advance payment may be required prior to securing appointment slots or retreat bookings.

We respect your time and request that you respect ours. If you need to reschedule or cancel a session:

• 24+ Hours Notice: No cancellation fee. The session can be rescheduled at no additional charge.
• Under 24 Hours Notice: May be subject to a fee up to the full session charge.
• For complete details on workshops and retreats, please refer to our dedicated Refund & Cancellation Policy.

All content on this website — including articles, logos, graphics, workshop curricula, guides, audio reflections, and materials — is the intellectual property of Towards A Better You and protected under Indian and international copyright laws.

You may not copy, republish, distribute, or commercially exploit any material without prior written permission.

To the maximum extent permitted by applicable law, Towards A Better You and its counsellors shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.

Counselling outcomes depend significantly on individual personal engagement, lived experiences, and external circumstances; specific psychological outcomes cannot be guaranteed.

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms or services shall be subject to the exclusive jurisdiction of the competent courts in Panaji, Goa, India.